ب 8 ساعات عمل و 5 ايام بالاسبوع – مطلوب موظفة للعمل براتب 400 دينار لدى عبدلي مول
Reports to: Customer Care Representative
Key duties and responsibilities
:• Direct interaction with customers; Provide directions, information, and assistance regarding store locations, mall facilities, and promotions, also help customers find specific products or services
.• Handle all inquiries, complaints & and suggestions from customers and tenants, and report all inquiries on a daily basis to maintain customer satisfaction.
• Provide a variety of services including but not limited to: o Sell gift vouchers and handle cash transactions.
o Lost & found initial responsibilities, and handling over facility management. o Distribute flyers, coupons, & and samples. o Chaperon VIPs & groups. o Mall directory. o First aid, wheelchair, check blood pressure, and other services.
• Follow up and record all requests on the CAFM system like facility cleaning, general
• Perform a daily round to make sure that all mall’s facilities and services are ready for use, report problems if any, and keep the related records.
• Participate in the mall’s promotional campaigns by exchanging customers’ receipts with coupons, entering data, and selling tickets during special events
.• Conduct surveys frequently for customers and tenants, gather information, suggestions, and feedback, and report them to enhance the provided services within the mall.
Job requirements:Bachelor’s degree in business administration or any related field.fresh graduate or up to 2 years of experience in a related field
.Excellent communication skillsGood in the English language, both speaking and writing More about this job
Salary range: 350-400 JOD
Working hours: 8 hours per day/ 5 days a week/ fluctuating between two shifts (8:00 AM- 4:00 PM & 2:00 PM- 10:00 PM)